SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location | *Estimated Shipping Time |
|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
*This doesn’t include our 2-5 day processing time.Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Bike Accessories World (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
SAFE SHOPPING
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
FREE SHIPPING
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
FREE RETURNS
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
NEW ARRIVALS
Brand new products are available on a regular basis.
PRICE PROMISE
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
EXCELLENT CUSTOMER SERVICE
Knowledgeable and professional support team is always happy to help you.
EASY TRACKING
Check your order status online. As easy as that!
I say a little big but it is okay to save money and it is not noticed
Very, very fast delivery. I am happy. Good on children's and grownup's hand. I bought it for a skipass card.
I thank the local delivery company for delivering my order promptly. It is appropriate to wear it on the wrist when doing sports or other related activity. Has good terminations at the seams. 9x9.5cm. About
it's nice and thin, as long as you don't wear fabric that clashes with it then you should be able to hide it under a sleeve just fine
With this bag I protect myself from the rat, I recommend
The goods arrived well, the description is correct, the sewn is good.
Item as described. Arrived much earlier in the combined package. Inside is a solid pocket, there is no inner seam. But will withstand only light and small things. Keys, card, money. Fit on hand well
The wallet is very comfortable on the hand. In the winter, you do not need to climb your pockets, it fits everything you need! Thank you.
Recommend
Arrived on time, not a bad pouch for the price. Fits perfectly on my wrist. If you have thinner wrists then it might not for you. Thanks to the store for the excellent service.
Small in my hand because there are no sizes, but fast shipping and high quality
Very practical the sachets especially for running out or giving out on the street
Same as the image, it is polar fabric very Finita, my daughter has asked another buyer and she has come from elastic fabric that suits the doll better I didn't have to talk to him store, it came to me about three weeks earlier than I indicated.
Handy for few coins, or key to your house, discreet, well for the price, thanks all well
Received without any problem store excellent h responsible thank you
Very good! Arrived fast and same thing than i was expecting
Thick towel-like fabric and space limited to half bracelet to keep
Exactly like the photograph. It came very well packaged and before time. Thanks to the store
The product is accurate to the advertisement the material is like elasticated and quite comfortable
Very good as in the picture
I thought it was gonna be a little bigger but it's very good, recommended
good product and fast delivery.
Excellent Product very practical
The purse is good. Pleasant fabric, roomy. Of the minuses, not even seam at the beginning of the zipper. But this is correct! And CZ sticky buckle.
It arrived long before I thought.