SHIPPING & DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Bike Accessories World (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://bikeaccessoriesworld.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Доставка меньше месяца, службой DPD, пришла в обычной коробке. Сверху сумки безобразный наружный шов,но по факту, он упирается в раму, так что не критично. Крепится на кучу липучек, устойчиво. Отсек один, достаточно вместительный. При езде дискомфорта нет. Если тросики под рамой, сильно не затягивайте липучки, будет мешать. Материалы на ощупь качественные, сшито хорошо. В обычных магазинах подобные сумки стоят дороже, так что покупка оправдана, советую. Салют!
Waterproof 100%. Checked by me. Excellent quality.
Arrived really fast like 22 days, nice, the product seems high quality, but I have to test it, large capacity, I'm really happy
Excellent Product, excellent store, I buy not the first time as always on top, thank you, I recommend to everyone, very high quality goods. Plus I received also as a gift bracelets, although the trinket but is pleasant.
I had to have a strap on the frame to shorten and glue in the center. Designed for too thick a pipe.
The order came quickly (2 weeks from China to Moscow. Region), packed well, the bag is made of waterproof materials. good Velcro.
very fast shipping 10 days!!! quality is really good
The bag came and quite good quality. A bottle of 0.6L will fit quietly and the place is still full
Excellent bag, waterproof, fit-a bottle of water 0,5 and pieces of 12 different bars entered quietly. Keeps on the bike confidently, does not walk. My husband wanted the same
Great bag. Elegantly approached the BxT carbonate. By volume suits. Attached securely. From a warehouse in Moscow delivered to Tomsk for a week and a half, which is quite fast. Let's see how it will show itself in a real hike :)
Delivery 3 days, quickly excellent. Materials are quality and strong.
Rugged frame bag. After a month of use it is demonstrated excellent construction. The fabric is hard and waterproof. The shoelace which the firm to the down tube l I replaced with one that suits my needs, having many inputs to tie it adapts to various needs. Unique neo I would have preferred the zipper on the right visa you are right-handed, but it is probably thought just for this on the left side (as with the right pedals keep the steering and uses the left to open the zipper and take what you need). Everyway good product. I took also the large version.
The bag is good roomy and rose to the frame with a growth of both 22 and 16
Fast delivery to Voronezh. Quality on The appearance of the touch is excellent, in battle has not yet tried. Additional fastening for the bottom and sides are long, I had to shorten.
Excellent bag, dense, good material, as a gift put a bracelet
it's a good bag I have my ebike battery and controller in there
The bag came straight perfectly, keeps well does not stagger
Item of very good quality. Delivery fast to France Thank you *****
:) Good quality. Several mounting options. Fast shipping.
Great product...fast shipping and good quality..thanks Store
Everything is fine, but for bottles there is no place now
Looks quite durable and waterproof. AND very large and you have to take off the bottle cage
Very fast, an excellent product.
I was very worried about the measurements because my frame is for a CX bike. Fits snuggly and perfectly. I don't notice the bag while riding. I don't like velcro straps, so I replaced them with removable zip ties.
Bag, as in the photo of the store and in the description. Very satisfied :) two bottles are placed.