SHIPPING & DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Bike Accessories World (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://bikeaccessoriesworld.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
The product was delivered to the cargo on the same day by the store along with the original package as it appears in the image. Thank you very much to the seller. I highly recommend it to those who will take.
Hi, The product arrived on time and in good condition. Sincerely, Arik
Arrived very fast and the product is exactly as described. Original!
Very fast delivery. The tires themselves are smooth, no defects. How they roll-I haven't checked yet. I recommend to purchase.
Very good product, as is the description very good, I love it and it suits me great
Super recommend top tires, store shipped fast, as always the delay is with our sad reality KKK
Everything OK, according to the announcement
-Everything came right, thank you!
Recommended product very well complies with what is described in the publication
I didn't like the inner part much but that is more personal, I felt very "plastic" but the rest 10 of 10
Arrived before the deadline, well packed, no damage. Now is to assemble and test. So far it is approved. I will probably buy again with the same store. Thank you. Thank you.
Great product, can buy without fear
Having rejected the cover, everything is super, the Vaga will declare. I'll put it on and I'll ride for the next day vidguk.
Apparently original. I installed today on the bike, but I haven't tested it yet. Seller sent it on 06.02.2023 and I received it on 15.02.2023, in good Jesus-Pi.
Now to install them. Thank you very much for the speed
Product excellent quality!!! Fit in my Caloi Strada, but with proper observation rear brake holder to avoid contact.
Excellent product, as described.
Again satisfied. 3 ° time realized here. Always in quality. Top five.
All OK Tire without wire Seller Fast
Original or not unknown. Smell like all tires. Will show only the time of operation.
Great tyre
Very satisfied. Excellent product and fast delivery.
Very good product buying the second pair. Recommend
High quality continental tyre, happy with shipping.
Excellent Tires, I'm very surprised with the quality