SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Bike Accessories World (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
SAFE SHOPPING
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
FREE SHIPPING
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
FREE RETURNS
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
NEW ARRIVALS
Brand new products are available on a regular basis.
PRICE PROMISE
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
EXCELLENT CUSTOMER SERVICE
Knowledgeable and professional support team is always happy to help you.
EASY TRACKING
Check your order status online. As easy as that!
Work, more and do not need) The accompanying photo need batteries, t. k. they are not included
Everything is fine came very quickly the store fellow recommend
Long gone. quality like anything. in the form of the whole. batteries are not bought, glow I can not check
Very high quality and useful thing for a bicycle. light, completely plastic.
Ordered 8 and присдали only 7 pieces. No batteries included. Shipping to Moscow 24 days!
Ordered 11.04.17 received 16.05.17 shines well. case material is plastic, feels fragile. for the price to find fault with the quality do not see the point. I advise you to purchase from this store.
In appearance as the ones who sell the sport master, but it came without batteries so in fact have not tried.
Light from the touch if large is easily fade I got-lit in different lights
Goods reached a whole to алм 23 days how will write later Want to save on purchases? registered now great site:
I thought shines palely there is nothing to compare. others write it is bright. I think schA the money just super.
Our product is fine is comes without battery come from other country recommend came on the day of about 17.
Fits the description. comes without batteries. shipping duration.
To Moscow for a couple of weeks. description matches. however 1 of the two LEDs was broken. unpleasant. so 4 stars. four stars because one of the two devices is broken:-(
Everything works, sorry that the batteries are not included. Thank you!
Without batteries, so check the operation does not work. shipping almost 3 months very long so 4 stars most likely it is due to the Russian mail.
Delivery to Moscow exactly 3 weeks. the rest they are, and when the wheel is spinning, then they light up. I recommend store!
Order came on time, one at the bottom slightly cracked but the work is not affected, sorry no batteries)))
Goods sent in Smolensk 38 days. product fully matches the description. when moving or потряхивание jewelry starts to glow when the motion of no. Case plastic, it is a disadvantage. Powered by 3 batteries (tablet) AG-10 or any analogs. they are not included, pro, this is the store wrote in the description. i used 389A. I liked the toy. thank you seller!
At first glance, everything is fine, even put amuletik (nice because sometimes the подкладывают going and fun collection)
Delivery month, product fully matches the description. packaged well, checked all the work, color came as ordered, Batteries not included. great store recommend. 5 stars
Took the device bought batteries checked work dealer at my request to change the color to red.
Product 15 days reached in my hands. summer is approaching bikes come out. so we let you buy i said. trial will leave feedback deneyip never had the chance.
Product picked up in 15 days reached. summer is approaching bikes come out. so i said let you buy more plugging trial never had the chance. will leave feedback after testing it.
Cool! fit is not different nipples!!! glow when driving... all work. the store is good. the battery separately.
Sooooo long gone. xs if it works. material-plastic, painted metal. and even batteries look .... not worth the wait. yes, for the money it is a penny ....