SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Bike Accessories World (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
SAFE SHOPPING
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
FREE SHIPPING
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
FREE RETURNS
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
NEW ARRIVALS
Brand new products are available on a regular basis.
PRICE PROMISE
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
EXCELLENT CUSTOMER SERVICE
Knowledgeable and professional support team is always happy to help you.
EASY TRACKING
Check your order status online. As easy as that!
The composition is good and working well.
Good quality, sewing too. Ordered size m on waist 75 cm. Convenient, unusual. Used it when cleaning, the back was lighter.
The product arrived very fast. Look just like in description. Resting on the body
Good product.
Third purchase Good!!
Arrived quickly, 140 cm fit the waist
Excellent!
Ordered size L, arrived quickly, in a week. 95 cm did not fit the waist, turned out to be small, fastened only on the semicircular ends of the Velcro and creeps up. It was necessary to take XL.
Thanks
Goods good! Shipping good!
Arrived quickly, the quality is good
Excellent product, it is a large girdle, very good cost benefit. How to reference. I measure 175cm Weight 90kg and size L fit a little large
The belt liked and now the husband of a sick back is much lighter with a belt
Excellent belt, Well holds the back, quality super, fast delivery
The support belts are good.
In principle, looks good in appearance, quality. Recommend.
Nice belt. I myself did not expect for such price. On quality for 5!!! Recommend
Norm, first Impression, I recommend to buy!
The belt really relieves pain. Delivery to Moscow three days. Thanks and recommend
The goods came quickly. Quality is good! Recommend!
The order came very quickly surprisingly, the product is in excellent quality of tailoring, the waist keeps wonderful, I really liked the product very much, the goods and the store I recommend to all the!
Good but smaller than advertised.
A good belt, at the waist 92 cm took L,. Great. Zip-fastened but the effect is not the same. The grid is certainly not as rare as in the pictures, denser. It's summer, hot. We'll try. Delivered late for 1 day-not critical. Seller and recommend!!!
I bought the size L on the waist 90 cm. most likely on the larger waist circumference will be small. Belt is light. He lets air in. For summer, you can put on a blouse. 3 pillows included. And also plastic inserts that I installed instead of metal. The latter are very tough and press on the back.
Delivery fast belt is excellent. The dimension table is accurate.