SHIPPING & DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Bike Accessories World (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://bikeaccessoriesworld.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
All ok. Serious store and reliable. Super fast, ordered arrived in the same month. Top⭐⭐⭐⭐⭐
OK
Like description! Excellent condition. Extremely fast. Congratulations!
Ordered 2 bags. Stitched well, threads do not stick out anywhere. Store normal. Answered all questions. I recommend the store. Pictures are attached.
Fast and great, the quality very good perfect size and is just as seen in the photo I love
Good product
Good product, I had no problems is equal to reference images
Great arrived fast
good product, for fitting in small tools, or wallet and phone...I have shown a pic of my pouch for reference...it also has a small side pocket to fit some cards, docs. overall it's a good pouch. not sure if it's waterproof though.
quality is very very good and absolutely worth buying
The item arrived in perfect condition and everything as detailed in the order. Recommended!
Great quality product! Arrived very fast, recommend this store.
Very good product
description comfirme facile à monter
Everything came so fast. Thank you store. Very convenient thing
The products is very good. Fast delivery, not very big inside though
Well received, as indicated on the site, delivery in 2.5 weeks, super fast if we consider the current situation...
It's good that the goods went because it was wrapped only in a package.
Great bag! 7 iPhone easily with a margin of fit, fit and 10. qualitatively made bag. I pay attention that the average Velcro is long, designed for a double frame. If you need to attach one pipe of the frame-you have to shorten the Velcro and sew, but this is a trifle.
Delivery more than two months but worth the wait. Excellent product. I recommend store.
Good bag, fits securely holds its shape. It Was even more spacious than I expected.
Beautiful solid
Super
Delivered quickly
Parcel arrived quickly. The bag secure properly on the frame with the film facing up. Satisfied, recommend