SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location | *Estimated Shipping Time |
|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
*This doesn’t include our 2-5 day processing time.Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Bike Accessories World (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
SAFE SHOPPING
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
FREE SHIPPING
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
FREE RETURNS
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
NEW ARRIVALS
Brand new products are available on a regular basis.
PRICE PROMISE
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
EXCELLENT CUSTOMER SERVICE
Knowledgeable and professional support team is always happy to help you.
EASY TRACKING
Check your order status online. As easy as that!
Just super, I recommend
Good goods for this price. Quick delivery.
Good quality and very fast shipping! Very satisfied with transaction. Recomended store :D
Super good goods
Incredibly fast delivery (+ - 9 days), good/very good materials.
Super! May 19 paid on June 8 received in the mail (Grodno)! excellent points), that is necessary. had previously similar but a little wide, and this is just right) quality is excellent) packaged well, contact with store is also good) could have been more put 5 stars-would put more) thank you seller! I recommend!!!
You get what you paid for, lenses are fine but hard to remove. Frame is made of normal plastic, nose pads are semi adjustable
comfortable to wear.. not sure how long it can last.. good value for money..
Glasses are nice, I was disappointed only it is polarized, only one lens black and I wanted yellow поляризованную
Pretty fast delivery. shipment future opakowana neatly. With the flaws: one glass (unfortunately it with polarity) is different cropped than other and worse holding in oprawce (is quite loose and can slightly eject the optical frames. for me is not some strasznym problem, because driving cycling and glasses are additionally kept by helmet. worse can be for running). No problem wstawił Optyk correction lens for insole. Included cleaning cloth high quality. moreover, the small bag for transporting also doubles as a czyścik.
A magician Suleyman, all to be honest, all without cheating!
Good product came super fast patabens
I recommend and glasses and store! fast delivery, the order came for two weeks in cr
Came very quickly all in stock polarized only black glass bow removable turn not knowing you can break the frame of normal quality. in general, positive
All good items came quickly
Glasses are fully satisfied. Ukraine reached 12 days.
Very Good recommended
Good
very good.. arrived after 21 day in Italy
Start with the fact the whole set cost 660 rubles. it is real cheap. the output of course we got cheap smelly plastic and rubber 5 is quite good glasses comfortable strap which is inserted in place of handles, hard big case, soft pouch drawstring for handles, cloth iiii most importantly what i ordered these glasses mandrel for diopter!!! Points for cycling, and move around in the normal is not comfortable. mandrel gave the insert lenses holds tight fitting home does not cause much discomfort at primary! for the money-mast keV.
Everything is fine, only lost in the mail, 2 weeks lying just.
fast ship and good quality
The nosepads are quite stiff, but you get what you pay fore.
Glasses arrived safe and sound! fast shipping! clean the glass without scratches! I recommend this store! I will still order here!
Very fast delivery! Awesome glasses for this price