SHIPPING & DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Bike Accessories World (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://bikeaccessoriesworld.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
All OK. Thanks.
Good product and arrived before scheduled
Super goods. Great service. Recommend.
Quality and Efficiency, I recommend buying.
Accurate.
Everything is fine!!!
Product arrived as AD and the material seems pretty tough, arrived very quickly. Not know if is the best option for posture correction but serves as auxiliary. It is very apparent wear some very fair or transparent, so better wear shirts looser, since as it tightens a little at first will be more uncomfortable.
Sweet
The goods were delivered very quickly, the goods as in the description, the quality is excellent
I ordered for a child to correct the posture, with its function copes.
Excellent, came a month later to zernograd maybe even earlier, the quality is good, but I thought that there would be some plates, but it turned out to be just weighting ts that
Fast Delivery (to Kiev three weeks). Description corresponds. We still have to learn how to chain it. Ordered on the site without communicating with the store.
Yra-60 plastmasės kvapas. Nelabai ryškus, Gal dings. Diržas atrodo minkštokas bet kokybė atrodo Gera
It is good and very comfy. Arrived quick. Thank you store!
.
A good corrector, the only iron under the arm rub, had to remove them and sew the loops. Keeps very well posture
Very nice and appropriate
Thank you, the goods are satisfied, the parcel came quickly, the store is worthy to make purchases from.
Delivery in 10 days, straps fit into the shoulders. The store is good! Recommend!
Hello, I am happy with the product, because precisely because I have back surgery, I need to have a straight spine, thank you, I recommend it.
Very fast delivery. Excellent. Size ok. Store 100X.
I ordered, now I have for my wife also
The parcel came after 11 days. The product description corresponds completely. In the case without complaints. No comment. I can recommend this store and its products to everyone.
Very good quality. Good material.
Perfect