SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location | *Estimated Shipping Time |
|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
*This doesn’t include our 2-5 day processing time.Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Bike Accessories World (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
SAFE SHOPPING
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
FREE SHIPPING
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
FREE RETURNS
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
NEW ARRIVALS
Brand new products are available on a regular basis.
PRICE PROMISE
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
EXCELLENT CUSTOMER SERVICE
Knowledgeable and professional support team is always happy to help you.
EASY TRACKING
Check your order status online. As easy as that!
Great cover, all as advertised. XL fits great on road bike Jamis Renegade Expat size 56 cm
All ok I liked Case
Nice figment But the BAG arrived broken a Side.
All happy, goods went exactly one month. the quality is good Seller advise. Track code tracked
I bought really cheap covers last time, and they didn't last long. These are much thicker, much better made and have clips to help keep them on the bike.
The material quality. I recommend.
Case is excellent, came 17 days tracked all the way
Top
Perfectly packaged, cheholchik good for storage of the cover, easy to understand and quickly stretched because of longitudinal black longitudinal inserts comfortable gum on both sides and locks the bottom at the edges, bike fit perfectly even with the stock, sure that scooter honda dio fit, I recommend
I took size xl length-190 height 100. in one place at the bottom there is mounting fasteksy. the material is Metallized nepromokashka I have from this cape for топиковских bags-great stuff from rain and mud. great have not shoved, but I'm sure that will go down. a good case for the price.
Everything is super! I recommend
Goods for the month came all ok.
Case is excellent, came quickly, size approached
order received in 3 weeks.
I want to share my impressions. acquired Case, because the store bike not glazed balcony. I can say that it is-a great cover, made very high quality, the seams are very neat. Case itself is packed in a small bag for easy carrying very very easy, which is very important if you take. my bike with 21 ''frame and 26'' discs completely hides under it and the bottom gum with clasps are very well fixed. bicycle protection from UV and moisture. horoshy case for bicycle take. thank you store, product is really good.
Everything is fine came on the bike stels with wheels 29 inch) took the biggest size. it's in the Novgorod region (etc new mill) for 2 months. I recommend store!
Excellent. i recommend
I took xl for two tight standing bike. Sewn well, let's see how behave in our weather conditions.
ok
Light and one plastic inside
Thank you came quickly.
Goods match the description. the quality is good, Case came packed in a bag of the same material. Shipping in Tulu took 29 days. the bike is not yet dressed, I took size xl 29 wheels. as will wear will add a review.
Excellent cover. dense material. I bought for home, but on the street, I think show is good too.
A lot of good quality. for 29 цола xl size frame e префектно gumi!
Excellent, size xl, seams are super, behind the gum, front closure, super short, worth the money!!! Shipping to Rostov-on-Don 28 days.