SHIPPING & DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Bike Accessories World (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://bikeaccessoriesworld.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
It works
Nice for fishing under umbrella
Long gone to Aktobe almost a month
the product is beautiful just a little baggy batteries. as if they come from a piece of paper was compressing
is to on one of the earned it, because no contact with battery, batteries are very tight., both have to change. probably use magnet. so and work. looks cool. color is not pure white, голубизной with. but one light led pure white.
all like the picture all working, 2nd заказываю time all like, thank you so much store, delivered and sent.
guys, have after.
дошло быстро. упаковка была слабая. что не понравилось: во первых крепление к спицам блока с батарейкой - хлипкое на одном провернул сразу. второе аккумуляторы еле залезли в свои места, вынуть их обратно не повредив банку будет довольно сложно. В остальном нарекарий нет, светят ярко, длинны хватит на любое колесо. Три режима работы, постоянный свет, быстрое моргание, медленное мигание), на мой взгляд лишняя задумка.
Пришёл быстро) продавца рекомендую)
Спасибо продавцу очень быстро отправил товар, продавец общительный на все вопросы отвечал... продавца рекомендую
cool, but only one wheel, 2 pcs the need when ordering
standards. 20-30 + beautiful едешь when it turns km/h. itself хлипкий unit with battery, like тресет now two pieces. between проводочки немногочисленные weak and bulbs. when you install it i порвалась. i picked, just solderless through and зачистил twirled надёжности for изолентой обмотал wire and this. beautiful evening turns effect. colorful look like do not know, light but синии cool. neon tipo turns of bicycle bike. delivery of the month. all is well.
all ok
all. thank you.
cute
Nice!
good product description matching perfectly. it is easy to install it asks hot little time. this lights without problem. s'éteindre made by hand less vibration. aluminum case for i have had add battery not move to prevent shock drop.
cute!
thanks вырожаю store, all working! item matches the description. second ordered, like!
very nice has new free run
itself not expected very fast shipping
-if evaluate objectively 4 star. why 4, not 5? because хлипкая design very that, if порвется about. carving is very "weak", all have more accurate.-permanent 3-х modes in shining light, flicker, паузе difference. wire very weak looking велике поведет as see on the. item shipped quickly, with this no problem. thank you!
month дошла moscow to. проверяла until.
have заказываю second time. delivery fast, all work fine, son very satisfied. заказала first one, not подумала, only this single wheel. buy now second. very satisfied, thank you.
not заказываю at the first time. all super. thank you! tape two work. 2 дошли новосибирска to.