SHIPPING & DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Bike Accessories World (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://bikeaccessoriesworld.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
The material looks good, thick fabric, no closure
As the description! Practical and discreet under a T-shirt or shirt
perfect, perfect for the price.
It is easy to wear and very good. Thank you. It's not loose, it's not too much and it's a moderate wear.
Received the product earlier than expected. Thank you
Arrived in advance good material I am satisfied
Excellent Product
Was afraid that it would not fit on me :) everything fits :) it is convenient!
fit well and as described.. it is a little loose even following the size chart but ok after fitting items into the belt.
quality is good
Material and stitching looks great, length as advertised, I just have a little problem, the cutouts are too small for my phone. This item may be suitable if you have a phone smaller than S10, and your cover isn't too chunky. I have another belt, same concept, but bigger cutouts and it works better for me. In the foto, the gray belt is from this store, and the green one got it from a local store.
Size fits, everything seems to be very well stiched
In accordance with the description. For my part I have caught size L and I made 1,85 m for 85kg.
I found that it has many holes plus the size served well, it seems that it holds the items well although it makes us a little suspicious whether or not it can fall, in more it is good
Ok finally I received them. I bought L and fit perfectly. It took a bit longer than I expected, but they are true as stated online.
Arrived in 18 days. The material is of great quality and it feels very nice on skin. My waist size, as I measured it before ordering, is 93 cm. I ordered L size (according to the table) but next time I will order XL size for more comfort. What I want to say is that L size fits well but it is a little tight for my 93 cm waist so I am sure XL would feel more comfortable, especially if you plan to put the smartphone inside the belt while running. Hope this helps! Enjoy your runs :)
The waist pack running, no zippers, arrived in Italy in about 36 days, with the shipping method "Aliespress Saver". Match the description. Size L is for a waist circumference of 80cm, same as description. There was need to communicate with the store.
Size M, looks great!. My order arrived in Peru sooner than expected. Everything ok. There was No need to coordinate anything with the store, everything is observed with the num. Of follow-up
Excellent. It is
Looks good
nice quality product has come quickly
The product is as the description, thank you very much!
The product arrived early, congratulations !!!
Perfect product and fast delivery
Good product that fits my size and also the size of my Samsung S8+. Happy with the purchase