SHIPPING & DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Bike Accessories World (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://bikeaccessoriesworld.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
quick store, recommended
good
Nice lights
Thanks so much!
Batteries are not included!
Everything works. in the night just fire.
All ok
The goods are normal.
Wheel lights look as in description, however, it is made of plastic. Not tested yet, need to buy batteries.
Without batteries
Works only when the wheel is rotated
For the price it's perfect.
is ok
Conscientious seller, I recommend.
Until I checked
ok
Nice lights
Order for the third time, comes the goods of excellent quality. Fast shipping. Thanks to the store.
The goods came. Corresponds to the description. Until I put it. You need to buy batteries and insert, and so everything is fine. I'll test it.
Working. Have been in the rain-work. Please note, came without batteries-in advance stock up (g10 like)
All OK. Only minus, no battery included.
came fast! 3 weeks . works well and undamage . thanks.
I liked it. I ordered a pair of green and a pair of yellow lanterns. Inserted batteries lr1130. Shine when shaking. Yellow shines more orange. Delivery is long, but as stated.
good
received
It didn't come. Returned money
Cool
Nonsense, made of cheap plastic, chrome peel. No batteries included, so use "out of the box" will not work. It 'S in SF for 3 weeks
It works
Ass red
Very beautiful wish at less than quality event, of enthusiasm almaya enough
Ordered 4 Jul, received almost 30 Jul, not super fast times, but tolerable. Make sure everything works as the description. Caps come without batteries. Batteries AG 10, in one cap 3 pieces, bottom up. The bike is not set, so can not describe.
ok
Cool. No batteries included.
good
Ordered 2 flashlight. One of them arrived defective.
Goodie
Without batteries. Need to check. One does not work
Ok
Works, but need batteries ag13 pair for each)
Goods come quickly, but the track is not monitored.
good lighting.. good product..
Very very long, but it is all OK
ok
Plastic, The полсезона pokatushek. One is broken.
THE NEED FOR BATTERIES! 2 pieces type AR13. The Quality is not very happy-whole body is plastic. But for the money goes.
Real fast shipping! 11.07 20.07 had ordered. First so quickly! Put The batteries, it works fine. Thank you so much! Thank you very much and good luck!
It's all for two weeks, quickly.
All good thank you
Very nice. My daughter loved them