SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location | *Estimated Shipping Time |
|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
*This doesn’t include our 2-5 day processing time.Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Bike Accessories World (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
SAFE SHOPPING
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
FREE SHIPPING
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
FREE RETURNS
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
NEW ARRIVALS
Brand new products are available on a regular basis.
PRICE PROMISE
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
EXCELLENT CUSTOMER SERVICE
Knowledgeable and professional support team is always happy to help you.
EASY TRACKING
Check your order status online. As easy as that!
Shining brightly. Wire strong, though thin. but the flimsy case with battery. 1 set broke on the first day will have to solder.
Order came on time, excellent packaging, thank you store
Goods delivered to the Tula region for 14 days. not yet installed.
All works thanks to the track tracked came quickly
Ordered 15.07 came 29.07. Togliatti (I think quickly relative) easy installation, practicality, time will tell, tracked all the way! for the money will come down))
Quickly came to Samara no more than 10 days AAA batteries immediately bought, but had little to modify (with long spring). overall product was well packed and no defects.
It is not set! Order 2. Wound on the wheel without problems, batteries really are inserted very tight, difficult to replace them. but this then. Now i am sooo happy. привлекаю attention on the road and I like it.
all good
all good
Beautiful, spectacular-that's for sure. nothing complicated to reel wheel is not set (for 2kolesa) so order 2. problem battery: at the very tight and my husband says that thing this time because the batteries will pull hard, see. but today i rides in the city and the attention of others definitely привлекаю. dostavka fast 10-14 days, the track tracked, all is well.
Light bulbs are and should be. but. mizinchikovye batteries are small-hang and while driving bulbs do not burn. finger butt-shorted + and admire caught in position
Goods of good quality packed solidly, delivery fast.
Goods of good quality packed solidly, delivery fast.
The order went 2 weeks. in sending all over the place, without marriage. shines perfectly I was surprised that in such a thin wire bright LEDs. shines very nicely!
Türkiye'ye 17 days. Product multicolor original when you want to open up and then, kullanmayacağınızda kapatabiliyorsunuz. Different Finishes which yanış şekilleride. battery-powered nice to have. The Seller did not require contact even kurmama. Product and would recommend them to friends will get a dealer ..
Türkiye'ye 17 days. Product multicolor original when you want to open up and then, kullanmayacağınızda kapatabiliyorsunuz. Different Finishes which yanış şekilleride. battery-powered nice to have. The Seller did not require contact even kurmama. Product and would recommend them to friends will get a dealer ..
ok
Very beautiful product without any was continued
Product continued pulpitis lovely case
Thank you received quite excellent super
High quality Free shipping fit Easy to install
The only afraid on one thread rip and at the same button under клинивала, pas so nishtyak. I will order more friends. Primorsky Krai came 15 days (very fast).
Everything works :) course I expected more) and is very liquid wires and bulb is too small... no batteries as well as all is well
Everything works :) course I expected more) and is very liquid wires and bulb is too small... no batteries as well as all is well
The only afraid on one thread rip and at the same button under клинивала, pas so nishtyak. I will order more friends. Primorsky Krai came 15 days (very fast).