SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location | *Estimated Shipping Time |
|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
*This doesn’t include our 2-5 day processing time.Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Bike Accessories World (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
SAFE SHOPPING
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
FREE SHIPPING
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
FREE RETURNS
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
NEW ARRIVALS
Brand new products are available on a regular basis.
PRICE PROMISE
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
EXCELLENT CUSTOMER SERVICE
Knowledgeable and professional support team is always happy to help you.
EASY TRACKING
Check your order status online. As easy as that!
good
The thing!!! works fine! Shipping three weeks! satisfied with! 5 stars yet!
To Orenburg 11 days!!!!!!!!!!!
Super and fast
Came at the end))) long in the flexible packaging, inside a plastic box, all the whole everything works, shine two beams in two modes, 8 modes of light dimensions, two small penlight batteries were not included. mount a little too big, but i installed without problems. the track is not tracked until he decided to go to the post office to find out, it is lying on the mail, somehow the notice did not bring. all satisfied except for delivery, otherwise store and recommend goods.
The figment came way timely. buy 10 units. A of They showed up A NEW in the LASER (will not start Always)
Works well. and the laser light
Good, but you need to ask for a better package
ordered 24.8.17 delivered 9.8.17, fast shipping, excelent quality, w/o batteries, recomended product and the store
Cool flashlight. shining brightly, a lot of modes. for a hundred rubles Useful thing
Good price and good quality.
Good order. Thanks.
Came in a slightly crumpled packaging but it works. in the night looks very impressive look, how much is enough two AAA batteries.
Great quality item, shipping to Bulgaria took ~20 days. LED works, laser works, easy to fit, recommended!
All ok
Very good! Recommend!
It came quickly. it's still a whole, despite the packaging. light is good. on the street have not tried, home like everything is fine. cat laser also liked.
Product fully matches the description. the only thing the store is not very high quality packaged goods, and our valiant Russian Post took point пошвырять my parcel because of this box (plastic) in the package opened and all the contents spilled. I was lucky and goods came to me whole. Shines on the money! for the price-I recommend!
Gunduz even laser good. warning isiginiz birkac mode. at this price not so cool. include the battery is disconnected. packaging, ruggedized degil.
Goods reached 10 days before the MO. Not tried to work, no batteries.
Packaging could be better, the track is not tracked but the goods reached safely. the store is very competent, always get in touch) Comes without batteries.
Cool trick))) come without defects)) I recommend store!!!
I enjoyed. highlights comparing with the we have here
The order came for two weeks in the suburbs. packaged well, though slightly dented box. all included. all the LEDs are working. laser too. brightness the same. for this price quality is very decent. installed on the bike, later покатаюсь try. no generally laser very noticeable. satisfied. the store and the goods I recommend.
Shipping three weeks before the Maikop, shining pretty cool as on me!!!