SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location | *Estimated Shipping Time |
|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
*This doesn’t include our 2-5 day processing time.Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Bike Accessories World (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
SAFE SHOPPING
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
FREE SHIPPING
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
FREE RETURNS
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
NEW ARRIVALS
Brand new products are available on a regular basis.
PRICE PROMISE
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
EXCELLENT CUSTOMER SERVICE
Knowledgeable and professional support team is always happy to help you.
EASY TRACKING
Check your order status online. As easy as that!
A nice stop lamp. The cargo time was very long, delivered after 50 days.
Cool lamp. everything works as promised. the battery itself is not supplied. for this price you can take that gift. goods went almost two months. the track is not monitored.
The order came to Surgut in two weeks. quality is satisfactory, a little crooked face diodes but it works)
Excellent product, the only drawback is crooked LEDs, but I easily repaired. the quality-price ratio this is the best product!
Did not expect that the parcel would come so quickly even track number otslezhivalsya along the way lantern work has several modes flashing though a couple of light bulbs as something braid were bent so I understand and straightened them now everything exactly as well I noticed that Left laser somehow dim light compared to the right but perhaps the case in the battery I put the old later will buy new
Does not work one side beam. goods was long due to the RF-mail. the price of goods is excellent.
ordered 3.8.17 delivered 24.8.17, fast shipping, came w/o baterries.recomended store and the poduct
Goods match the description. track tracked to Moscow for 10 days. I recommend store.
Description is accurate. Good price quality ratio.
Fast delivery. fixing included. need to insert two AAA batteries. shining brightly, but I would like a little more. there are several options lasers light flashlight and backlight дап option. generally satisfied with the goods. minus the ball for lack of illumination.
Fast, for the money fairly high quality, let's see how many will last.
Delivery 16 days before Mosk. obl., packed bad, but the product is fine no complaints, LEDs shine obscenities and called laser is almost not visible.
Lantern for your money is good. but dull. Shipping to Ufa in two weeks
The order will be delivered in 21 days in the Moscow region. packed bad, goods can be easily damaged. the lamp housing plastic powered by 2 AAA batteries. has 5 modes rear lamp and two modes of laser marking. at night is not checked. red looks very good. generally satisfied with the order. I recommend the store and product. The order was delivered for 21 days to the moscow region. packaged poorly, the product can easily be damaged. the case of the lantern is made of plastic, it works from 2 aaa batteries. has 5 modes of rear fire and two modes of laser marking of the road. i did not check at night. red looks very good. in general, the order is satisfied. i recommend the seller and the goods.
Thank you for your order. in the delivery time. Magadan was 55 days for a long time. the lamp a second time. for 105 rubles, the quality is excellent! Attaches easily. comes without batteries. has 7 modes of operation of the stop signal with different flickering + 2 modes: continuous and flashing, indicating dimensions of the vehicle on the road. in real life in the dark enough well visible. I think the stop signal is one of the best on Ali. I recommend!!!
Came quickly. I take not the first time, for sale. checked, all functions work. made with high quality. you can take.
Winkers not bad. but the plastic is weak, after some time broken mount.
Good lights shine is excellent, its function is performed.
Great lantern works. upset seeing broken fasteners. I will try to glue. upakovka like reliable was but managed to break.
It came quickly (two weeks), in one piece is not included
Cool crap) would be fatter лезеры but at night so clear. stopar too bright 7 modes. lasers or burn or blink. buttons are not comfortable, flush with the body. the touch is not included. you have to get used or stop and include. as well as for $1.7 normal size. after the rain korotnul not burned out. I recommend!
Ordered two lanterns. Shipping to Novosibirsk 8 days. the quality is good, however the one in the box was missing a nut.
I put 4 for the battered box, as well as the clamp which is too big for the seat. you can provide it. works well thank you very much!
Came quickly, the packaging, but crumpled. shines brightly even in the daytime. 6 modes of the base and 2 strips. you need to turn off all step through
There were problems with tracking. not tracked. a great thing)