SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location | *Estimated Shipping Time |
|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
*This doesn’t include our 2-5 day processing time.Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Bike Accessories World (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
SAFE SHOPPING
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
FREE SHIPPING
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
FREE RETURNS
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
NEW ARRIVALS
Brand new products are available on a regular basis.
PRICE PROMISE
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
EXCELLENT CUSTOMER SERVICE
Knowledgeable and professional support team is always happy to help you.
EASY TRACKING
Check your order status online. As easy as that!
For the money-a great product. of the downsides-the packaging is not very (a little scratched glass)
Parcel arrived quickly. in the Volgograd region a little more than 2 weeks. product quality. the store thank you!
Good product, light is good and even with good lighting visible red lines. basic same flashlight has several modes and good light. works from the 2-year mezinchikovyh batteries.
Excellent taillight everything works well fits the description. track to track, came quickly. I recommend.
Suuuper!!!! very happy with the purchase. quality goods!!! 7 modes flashlight 2 modes lazera крууууто ....!!! shines very brightly. to activate the need to press two buttons on top-led and laser for laser cut you need to press three times the button laser. off for led press the button 8 times led. excellent the product. the store is very sociable and always answered the questions. I advise you this store and this seller!!!! thank you for the quality product!!! all his friends will advise this product and seller!!!! Once again thank you!!!
Fast 19 days to Kaliningrad. kachestvo заслучивает prices. very good.
Very cool lamp! bright! 6 modes of operation lamp two modes of laser. AAA powered by two AA batteries (not included). the ring for seatpost very much delayed tightly. come for a month, packed in a box. I advise everyone, a wonderful thing!
The order was delivered in 20 days thank you all works
Came scratched apparently was rotated in side bolt thread left deep mark. through the dispute, the store back half of the cost. works great, different modes, super shine. but вотцаранина немногоогорчила, t. k. I bought as a gift.
Passed last month, track well, ice several modes of laser and two modes, fixed on the tube with rubber band quick-latch a little rough casting but for the money is great
Booked 04.04.2017, received in the mail Russia in St. Petersburg 15.06.2017. the track 18.04.2017g. until the arrival in the Russian Federation. opened dispute, but the store asked in the message to the dispute and he will contact with the transport companies. I agreed, and after 7 days отзвонтлась our valiant mail, I took the goods. lantern itself is excellent, 7 modes and 2 modes lazera. works on mizinchikovyh batteries. was packed in the original box.
Good day. Laser i lantern svіtyat good. Good store, recommended!
To Vladivostok in 14 days track to track. mount is not difficult mounted easily. works on mizinchikovyh batteries. packed bad, just the package, even though I asked to pack well. Packing hesitated, but the work is not affected. 7 rezhimoy major plus 2 modes of laser.
It works. быстросъёмный which is very convenient. arrived quickly. otslezhivalsya. satisfied with. 5 stars store.
Received after 25 days of order. cool flashlight. come without batteries, need two mizinchikovye. the large trailer, the child is happy. A few red light bulbs with different modes of light and two laser stripes (included a separate button).
Came quickly. packaged very well, Box came crumpled, but it works. a lot of modes. I thought it would be brighter. the result: the price quality I put 5zvezd
Parcel received. everything works. of the features of this package. it is minimal. but came whole. the goods recommend.
Excellent and very useful led bike light. Well packed, delivery was 3 weeks to central EU. Seller is very communicative, kind and business. Pictures will send when I first tried it. I recommend store and light for 10 stars.
Product as described, works with 2 aaa batteries, leisure works perfectly, Various combinations to the tail light.
Excellent quality! several modes of operation. I recommend the store and product!
Good flashlight on a bicycle. shining brightly, in the dark, and the day can be clearly seen. the store quickly sent and delivered the order 1 month in the Samara region. Lantern small compact (8x7 cm) and does not interfere. Included was gum (for better fixation lantern iron) but the gum was thin and had subtilize and push to my another, now well kept!)
Went about a month. upakovano normalno. vse works several modes, bright enough. edinstvenny minus complete there was no batteries
Reached to ankara by 30 days. perfectly satisfactory product. different modes of laser and ledin. Thanks for the store
What can i say superfast delivery, the store is ideal, It came to Ulyanovsk for 13 days! ordered 3 lamp and everything is perfect!!! this is the best seller, honest respectable!!! lights shine brightly the laser is bright!!! seller of goods and put 100 stars!!!!!!
exactly like described, it gives more visibility when cycling in the dark.