SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location | *Estimated Shipping Time |
|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
*This doesn’t include our 2-5 day processing time.Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Bike Accessories World (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
SAFE SHOPPING
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
FREE SHIPPING
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
FREE RETURNS
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
NEW ARRIVALS
Brand new products are available on a regular basis.
PRICE PROMISE
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
EXCELLENT CUSTOMER SERVICE
Knowledgeable and professional support team is always happy to help you.
EASY TRACKING
Check your order status online. As easy as that!
Excellent Gabor. rabotaet on AAA batteries. dostavka month
Excelente quality great product arrived in a month to Portugal, works great 7 modes of light and it's 2 laser with 2 modes has well, look great recommend product and store
One and a half months before Peter. I took for 99₽. everything works. of course it's without batteries (need mizinchikovye two). like everything except one-it was packed badly, without pupyrki and therefore hesitated a little box, but the torch itself, everything is fine.
Went a half months. a great thing, All modes work. I took as a probe for sale. you can take, I recommend store.
The child very much. shining in the dark
Figment received According, Shipping fast however bad shape Packing, Well las BOX were damaged and one the led wine failed.
Came in 2,5 months. Packaging of course, leaves much to be desired. lantern itself is excellent. 3 modes and 7 modes flashlight. it is necessary to press the button. The child bicycle joy and adults too. thank you. be sure to order on your bike.
The order delivery Moscow 24.03.2017 16.05.2017 need penlight batteries (included).
Good, bright laser flashlights. Shipping to Moscow 1 month, order tracking. one of six lamps was broken after the opening of a dispute store quickly and sent free odby lantern. I returned 7% with this purchase at his own expense, for 7 months use brought more than 19 thousand rubles.! you can return to 30% different stores. зарегистрируйся link goo. g l/hjn7Wm (remove the gap between the "g" and "l") приглашай friends and even зарабатывай interest with their orders!
I received a second. pleasantly surprised by the quality. I recommend the store and product.
Delivery-1 month. Flashlight works as stated several kinds of light + laser lights. need 2 mizinchikovye batteries. all happy, but the place interfacing fasteners and flashlight very ломкое. I have a broken small "tongue". but I think it is not critical. zato flashlight for the money-gorgeous.
Came quickly a child happy, parents too. thank you store.
Excellent Phanar! tested works. ordered a second, just another vendor. I recommend! the store sent the package quickly, but in Russia two weeks wandered, Well, it is not long.
Perfect condition, unfortunately las 10 to buy came A bad.
Me arrived soon, 1 month and 7 diias EVERYTHING great thanks By you got good figment
One laser shines worse than the other. Comfortable fit. if necessary can be easily removed with attached fasteners and then also without problems back.
I expected to be worse. the quality is very good. 6 modes glow lamps. have 2 modes of flashing lights and just. at night can be seen very well. size 7x7x3 without fastening. very pleased recommend. ordered 2 lamp at the same time. the second has not yet come, will accomplish your goal.
Parcel arrived 52 days, track tracked to send from China. Flashlight has 2 modes and 5 modes of flashing. in appearance looks just there are doubts about its waterproof and fast delivery but what do you want for the same amount, so 5 stars. bought the child happy.
Flashlight is that is necessary. rose as a native. not very packed, but it came a whole. thank you store. I advise everyone.
It took a poco more than a month But the figment Is excellent
Zdravstvuyte. I ordered a lantern 25.3.17, the store sent 25.3.17. The track numbers are tracked only on China. the lion thick 25.4.17 came not damaged and the whole package. lamp 2 buttons stripes on the sides shine constantly and blink. marker is lit, and 6 blinked provisions, different протяжённости. bright. there is strong fasteners with rubber gasket. no AAA batteries included. qualitatively executed. recommend the seller and his goods!
Is perfect 7 or 8 positions shines a lot Is a poco big But That Is a poco aesthetic only SAFETY Is it best
Delivery 40 days, everything works, the quality matches, ordering pleased recommend
Wonderful flashlight. dostavka half months. lit differently. runs on batteries. suggest targeting.
Came to KhMAO-Yugra Surgut 3 weeks the packaging is bad, Packing hesitated, but still whole. Thank store, but could at least pupyrku wrap mudilo. We in Ugra sports a flashlight worth 1000 rubles one in general oborzeli. 270 and then with the delivery of 2 pieces. took his son and myself.