SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Bike Accessories World (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
SAFE SHOPPING
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
FREE SHIPPING
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
FREE RETURNS
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
NEW ARRIVALS
Brand new products are available on a regular basis.
PRICE PROMISE
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
EXCELLENT CUSTOMER SERVICE
Knowledgeable and professional support team is always happy to help you.
EASY TRACKING
Check your order status online. As easy as that!
It's nice
Fast shipping and product is advertised.
of extreme quality, reinforced seams. multiple pockets
Surprisingly nice. Not tested in the field, but it should be okay.
Took this for an outing and found it robust and comfortable , the pockets are easy to reach while riding and a real convenience for access on the fly.
Very satisfied, quality material
I like tactical gear... even if it's not very large in size. The goods arrived ahead of schedule, which is certainly pleasing. The hydrate is also of good quality. Overall, I'm satisfied.
The product appears to be of extremely high quality. Satisfied.
The product is good. This product has plenty of storage space and is optimized for a 2-liter water bladder.
Beautiful and functional, it will be a great substitute for a mountain bike backpack. It has excellent capacity. If it is also durable, it will be a must-have for those who want to ride mountain bikes with the most balanced weight distribution.
Good quality and fast shipping
Quite spacious and robust. without the waterbag the back section can be used as backpack leaving more space in the front for essentials.
It looks good. Durable but flexible fabric so it's not uncomfortable. The 3 front pockets have capacity for a cell phone, wallet, tobacco...and a couple of boxes of lures. 2L hydration bag purchased separately, fits well and comes with a rubber band to hold it in place a bit.
Very high quality, I'm really satisfied and will recommend it to my friends.
Used it for enduro! amazing
Really good for motorbike
The product is very good! I have one in green and this one in black! I will still adjust it to my settings. It's worth the investment!
Top seller! Genius chest bag, 2L bladder fits perfectly. Fast delivery, great price. Thank you!
The best CamelBag I've ever had, weight from water and gear is distributed ergonomically 👍🏽
Excellent product for the price, very nice, good fit, good drape, the fabric is similar to that of a regular backpack, the seams are well done. I can't say anything about durability yet, but it definitely worth the price.
Excellent so far, I really liked it, the material of the Velcro zippers seems super interesting.
Good quality material, the back and front are very breathable, fits well on the chest, many zippered pockets, space for the bottle, and the different colors are great.
Purchased for 12,150 won Pretty good value for money There are thoughtful options available. If I have to repurchase it, I think I will buy it again.
The product matches its photo; I find it quite lightweight; it's not a very strong cordura fabric in my opinion. It would be worth adding some foam reinforcement to the back for the pocket. All these pockets are very nice to have, but unfortunately the front pocket is not big enough for an 11-inch tablet; I think you need to allow for 9 inches. Numerous small storage spaces here and there, which are quite useful. The cord around the waist is elastic, which allows for a somewhat limited tightening. In my opinion, it would be better to have a stiffer fabric band, but well, it's like that. It will do the job perfectly for what I'm going to use it for during my hikes. accessible compartment and pocket to store all the keys and miscellaneous items.
It's perfect for wearing comfortably during simple hiking or exercise activities.