SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Bike Accessories World (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
SAFE SHOPPING
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
FREE SHIPPING
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
FREE RETURNS
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
NEW ARRIVALS
Brand new products are available on a regular basis.
PRICE PROMISE
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
EXCELLENT CUSTOMER SERVICE
Knowledgeable and professional support team is always happy to help you.
EASY TRACKING
Check your order status online. As easy as that!
Were very long, two months the tracking does not track. ordered 6 pieces, one came broken, not terrible.
1 of 3 cracked. and everything works. hilinkie, but for such a penny standards
Goods match the description. only there is no battery, well it does not matter.
Really very cool! Powered by 2 batteries lr44/A76 (conventional tablets) shine bright. the battery is not included, for the price is not surprising. work only in the movement, unscrew every time is not necessary. Shipping a little less than a month
The order went a month the track is not tracked quality at first glance is normal, I do not know how much stretch, No batteries included, so not yet experienced.
Ordered several times. this time came with cracks. but I think it does not hurt. work great!
For the money 10 of 10. got 10% \% discount (had to share) then the: // letyshops. ru/soc/sh-1/r = 2360655 (after erase point blank
Came a whole and well packaged. the quality pleases. there is a small crack at the bottom. but like all works well. sin quibble.
. .. Arrived safely to Peru, But without BATTERIES. I hope to get and that work well
Were gone... and came))), though the plastic, but it looks norms. buy batteries and check. thank you!
Order in the Khanty 01.04 sent. 13.06. in not yet checked.
Accurate description! asked the store to put two different colors but unfortunately he did not hear me! ordered 4 pieces. 4 are only 3 of the two batteries is not supplied! there are cracks but it is not fatal! delivery 40 days before the Sverdlovsk region! I took one star for not working item!
Delivery 25 days. LEDs are working. I recommend store.
I ordered for fun, goods was wildly long seen in a roundabout way.
Shipping month to Krasnoyarsk without batteries, the store is responsible.
Je stiglo jako brzo za nekih 10-tak dana sve ispravno, za prodavca sve pohvale,
Came with traffic lights. without batteries. ordered 10 pieces. distribute the племенникам. a trifle, and pleasant.
In Chita went 2 months Normal caps. the battery is not included, so check immediately failed.
Everything works fine, shines well pleased with the order and fast delivery recommend store
May 10 ordered, package wrapped came on May 30. fast enough. the track is not monitored. The quality is good. for the price, even the perfect. no scratches, all in working condition. Oh, sorry, that the batteries are 2 times more expensive for them. I advise to buy! thank you store!
Niochem. :) to get a glowing circle as in advertising, to two pieces of 4 wheel to attach, and the speed of keep decent.
Arrived in just 12 days - superfast. Modestly but properly packed. Items as described! (just lamps far dont have the stated lumen but still good price value ratio). Recomend products and store!
Light bulbs are very steep!!! children and parents are happy. ordered blue and multi-color in our opinion multicolour much more interesting. the quality seems good. Shipping 89 days to St. Petersburg in one day put before the end of protection. the track is not monitored. advice to the store: suggest buyer find option with batteries and is in the store and even the price of the battery more than the light bulb...
free good 95 days to Saudi Arabia the battery 3 ag10
It's completely. took 3 colors on sale. you can take.