SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location | *Estimated Shipping Time |
|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
*This doesn’t include our 2-5 day processing time.Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Bike Accessories World (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
SAFE SHOPPING
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
FREE SHIPPING
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
FREE RETURNS
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
NEW ARRIVALS
Brand new products are available on a regular basis.
PRICE PROMISE
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
EXCELLENT CUSTOMER SERVICE
Knowledgeable and professional support team is always happy to help you.
EASY TRACKING
Check your order status online. As easy as that!
Excellent points. came in complete set.
Excellent points. packed in cellophane. went 6 weeks. all school in Russia. 5 weeks were not clear where. then шереметьево. the Vnukovo. then мусолила customs 2 weeks. in general. but the time lost. great store. thanks to him. and our service is shit. all good.
Excellent and fast service. ok.
Суперочки, took on sale for 550 rubles. even for 1900 put in optics lens with enlightenment the mandrel-the result of the photo. Board of seasoned, which was given to me late (but nothing happened)-just take a few extra mandrels t. k. they are often break when you insert the lenses. I was lucky-not broken. About the front tinted "glass"-is also doing well, 4 normal in different colors + polyarik. prodavtsa recommend!
perfecto
Great product, really enjoyed it.
The glasses to Vladimir reached in the past month. condition is very good. sit perfectly do not hang out. nose pads flexible set up the nose holder. gum for glasses cool thing: points better sit do not fall out and do not fall when moving (for the scooter is a miracle). Of the minuses: black lenses hang in screwed down condition horrible fixture rope with glasses: just does not hold, fly out of the loop. pile of cellophane inside (well, this is my corral :-)) so it was hard to guess how to change the bow on the gum. it was just: need to click on a small button that holds the handle, and spin across the connection shackle. then it is easy to get. generally satisfied with the kit. you can take)
Beautiful bi products recommend
Oll good
Very beautiful, all complete. well made
Very nice :)
goog good good
Fast delivery (only 13 days in Odessa). I do not know, what to say. Points in Africa glasses. at first glance, the quality is good (of course, professional will not name) but for daily travel around the city-the most it. I do not know, why all the polarized lens reeling .. I have all ok .. the store promptly respond to questions. color as ordered. thank you: 3
All super thank you
A full set. satisfied with. there is only 2-1 polarized glass (plastic) is thinner than everyone else. this is not firmly seated, a little loose. but it is not very critical. 2 on the sides too large gaps. finger prolazit. I can not imagine what must face so they sit tight. but due to bending points sun is very difficult to "сливить". so in general for its price points are good.
To Smolensk goods reached 13 days. quality at an altitude of all match the description! no smell. One glass поляризванное. satisfied with the purchase of all 100. I recommend the product and store!
Everything is normal!
Second order everything is intact.
Very fast. Very accurate. Thank you.
Everything is fine. satisfied with.
For the price very good
Very fast delivery, great job! The quality is fine but far from perfect.
Good
grate saller
Prshli quickly. all together. the quality is good. I recommend store.