SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location | *Estimated Shipping Time |
|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
*This doesn’t include our 2-5 day processing time.Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Bike Accessories World (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
SAFE SHOPPING
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
FREE SHIPPING
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
FREE RETURNS
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
NEW ARRIVALS
Brand new products are available on a regular basis.
PRICE PROMISE
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
EXCELLENT CUSTOMER SERVICE
Knowledgeable and professional support team is always happy to help you.
EASY TRACKING
Check your order status online. As easy as that!
For a small nose
Very happy with the glasses, just super, took a child, all glasses gorgeous, thank you store, quality is very satisfied! I advise suitable for both adult and child.
Everything is fine, well packed, Points liked.
Delivered in 20 days. equipment as in the description good points for the money.
Chic set. polarizing lens one. like oakley sunglasses (in the photo red) lens compatible. large size of the head. took for adapter
Glasses come very quickly to Tomsk for 2 weeks. set in the description. this was my first order on Ali and I was a little worried) but was pleasantly surprised. after that, as buckled bow and nose pads glasses sat perfectly. due to глянцевости frame it still prints. and the lace silicone loops will fly with handles, if you just throw glasses nose. but it's the little things) generally recommend!
In principle, not bad points, all packed well and beautiful, the only negative is the glass with polarization is thinner than the rest, so when it stuck in the glasses it is loose, will have to somehow out.
Good points for little money. as usual our mail taxis.
Excellent points, different glasses, very high quality bag! Shipping a little less than a month in Kazakhstan! I recommend!
perfect
3rd order... Best price and quality sport glasses Thank you for the speedy delivery xxx
I was very happy when I received these sunglasses. I will be able to use them on the bike when I put prescription lenses in the provided frame that fits inside. I would definitely buy from this store again. The quality of this product is excellent and the delivery was fast.
I have received the item. We sincerely thank you. From Shirai
The ORDER arrived nicely just a poco late the state of the package is perfect
Correspond to the description. delivery 18 days. I recommend the product and store.
Very happy with my purchase
nice product. cool glasses. fast shipping..
Came quickly satisfied with the quality. in general, all is well. one drawback small but upset the photo shows
A very nice shopping thank you so much. i would definitely recommend this
Very good product, good quality, fast delivery
You can see very well.
Ameei. very good...
Good points. Of course, Chinese plastic Chinese tires, a bit rude. ride go! even if the break, I do not mind. In general, satisfied with the purchase.
Points come in two weeks!!!! everything is fine! all happy. thank you
According to this price, good quality. Only 12 days later the cargo arrived to Turkey. Thank you