SHIPPING & DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Bike Accessories World (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://bikeaccessoriesworld.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Just had it for 2 days & So far it works fine.
Positive experience!
The thing is cool. In the plane or waiting in line, especially in the summer, is simply indispensable. I can not tolerate the perfume, saves! There are several modes, but I have enough and the first one, it is charged from usb, so for an 8-hour flight with recharging enough. I recommend. From me 5 points
It arrived without any problem, in a simple package, and it works very well, just like the previous ones I buy, I'm very happy, thank you very much.
Blowing is very decent, 3 speeds. In general, the purchase is satisfied, bought for use with VR helmet. I think in active games like will be great.
The parcel came before promised, the fan is already charged works very well, ordered with seven speeds.
Perfect as expected a good fan to not go with one in the hand
A bit noisy, but powerful enough. Charged to full charge for about 6 hours.
The recharge button is on, works in several modes, so joyfully. I am delighted. thank you very much. Thanks again
Very Nice. Color Changing LED Lights makes the FAN Even more Beautiful. Light weight. Fan speed is pretty strong in high speed mode. Little bit noisy but not severe. Overall I am Happy. Recommend the Store.
Great product arrived in 27 days here Pernambuco, and in perfect condition!
All as per description
It’s amazing. And such great quality. I love it
I ordered this during the 11.11 sale and it was shipped soon after. I receiveit on a 13.12.19 and it came as expected. Just that no damages was done to it when being shipped. I was pleased with it;kol.
Really nice and for is small dimensions very powerful. thanks
Arrived to Australia in 4 weeks, the box is crumble, but fan is OK.
Works, three speed modes, back light two modes.
Package came quickly. Product works.
working fine and can feel the wind. choose the upgrade version.
After 1 week of usage I can say only that I'm impressed and the products is very very good. I recommend it and the store.
Ok
Thanks for everything. Work for all !!!
Great thing!!! Three-speed modes. I think it will help out in the heat.
I am satisfied with the response and product.
Fast shipping and perfect for the summer. Store is highly recommended.
much better than I expected, the fan was very strong. However, I have not tested how long the battery will last.
Fan delivered in good condition
Great product heaps of grunt love it, only thing is it a little hard to find the on off button
Excellent free shipping fast-working good, big thank you
It's nice, it works really well. 3 modes. keeps me cool