SHIPPING & DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location | *Estimated Shipping Time |
|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
*This doesn’t include our 2-5 day processing time.Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Bike Accessories World (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://bikeaccessoriesworld.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Everything works, the product corresponds to the description. I'm happy
Works great
The light was delivered without damage and it is working fine. One hint: If you want to turn on the light, you must push the button for a few seconds. At the start, I thought that light is broken because there is no information in a guide about long-press of a button.
Excellent lights very quick delivery
Good, same as in the photo
Works. This is the second. It lasts a long time. Included cable
great, and the recharged option makes it way better.
Arrived all very fast, all tested and are working. Recommend the store to all who doubt to buy.
ok
Children likes it, the quality is acceptable. Two rubber bands in the kit for fastening.
good store
the parcel came, everything works.
Very good, illuminates a lot and lasts, for the price it is a good product and it arrive much sooner than expected
A good bright lantern, fixed rigidly. In the kit, there are two rubber bands of different sizes.
Very good and the lights are very intense, they adapt very well and have several flicker modes
The product received meets the standards.
Good product
arrived
Items are just as described and LEDs are bright.
Works fine!
A really great bike light. Excellent value for money
Order arrived fast and the lights are very good. They light quite smoothly
As it says in the description, excellent product delivered earlier than expected, excellent store and service
Good quality, fast delivery! Thank you!
Good product
Thank you
Complete satisfaction
Generally good :D especially for the price. Charged quickly. The day it certainly will not be seen. If you a USB cable :D would be fine. There are 3-5 Options flicker, another 2 gum for mounting options…. Short comfortable thing
Good light for good price.
it looks good, the brightness is enough, several different working modes
reach my address
The product looks good and gives enough light. We have to watch the durability Battery…
All of it, it works
Everything is alright. Super Fast delivery. I recommend the store. Thank you very much. Iveta
All works fine
Cool!
Advantages: -Quality workmanship is good, -Compact thing, -Not expensive.
For this price it is awesome rechargeable USB multi flashing mode, fixed, Recommended!
ok
Thank You. Good Product
Lights work well. About 4 hours of run time between charges. Rubber ring fastening works well by is a bit fiddly.
ok
Excellent!
perfect
As described
Cool lights
Powerful red light Shipping inexhaustible old jams
Arrived in Tulu for 4 weeks, shine bright, well packed, satisfied!
Very good and very fast to get there! Congratulations!
Very good