SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Bike Accessories World (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
SAFE SHOPPING
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
FREE SHIPPING
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
FREE RETURNS
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
NEW ARRIVALS
Brand new products are available on a regular basis.
PRICE PROMISE
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
EXCELLENT CUSTOMER SERVICE
Knowledgeable and professional support team is always happy to help you.
EASY TRACKING
Check your order status online. As easy as that!
Good. took 4 pieces all working but for some reason rusty inside)
Very long
Price = quality!!! Made of plastic!!! Work!!!
Shipping about 2 weeks before the Moscow region the quality acceptable, but it was possible to buy in Russia for less money (after receipt of order accidentally stumbled on them the same for 25r 2 pcs) Powered by 2 batteries LR41, light is not very bright but can be seen at night, bought the child on a bike, he is satisfied, Well, and I did not need anything else)
Funny stuff, not what i expected but for the money it is worth it
Very quickly came to St. Petersburg for 2 weeks or something))) well, what to say, they are certainly shine brightly but the full circle does not make the wheel and even half (I certainly not гнала high speed). if it were possible to put 2, the best 4 then fire at all would be. battery is not there, a must buy and this one piece are 3 batteries.
Parcel arrived after 3 weeks. the quality is excellent. the store thank you! I recommend!
I ordered a кешбэк site-20% the first 30 days from the date of registration on-up to 30% \% with any purchase on aliekspress. when buying a significant refund more than other sites. checked personally, it works!!! scan qr code or регистрируйтесь the link below and will return with every purchase together: goo. gl/bvhnjk (copy the link into your browser, space after point to remove))) see video on the channel aliexpert w
looks nice haven't tried it yet. will write another review after I've tried it.
Ordered 2 pieces. on the bike. the green color. everything is fine. Shipping a little more than 3 weeks. we have in Togliatti are worth at least 70 apiece. drove to the store and bought a 6 batteries at once .. as a result batteries even more expensive cost. 75 rubles per 6 pieces.
Have not tried since need batteries which are not included.
Good fireflies, but the delivery is upset, 2 months...
Work, I can not check, as the store sent without batteries
I paid 14.05, sent 15.05 12.07. the track is not tracked by Russia. good packaging. the quality is good
I paid 14.05, sent 15.05 12.07. the track is not tracked by Russia. good packaging. the quality is good.
Goods sent to Smolensk 45 days track only in China. product fully matches the description. when moving or потряхивание jewelry starts to glow when the motion of no. Case plastic, it is a disadvantage. Powered by 3 batteries (tablet) AG-10 or any analogs. they are not included, pro, this is the store wrote in the description. i used 389A. Book with this seller for the second time. I liked the toy. thank you seller!
Order prishol Bistra vso атлична нєбила Troch bad and vso na5 only charges
Work well, better than зельгоса. but all the spoils mining batteries. came unexpectedly lr1130-3 piece. highly recommend buying complete with batteries, you can immediately check accessory всборе
Thank you! everything works fine! fast delivery! Your product is very good quality! It's a shame that one thing, I was hoping for a couple of pieces of green
Thank you! everything works fine! fast delivery! Your product is very good quality! It's a shame that one thing, I was hoping for a couple of pieces of blue
Everything works. no batteries (used "AG13" 2 pieces). Check the wrapped plexiglass.
No batteries. ordered 4 pieces. everything works. shipping almost a month before the mo
Great product. all works are lit only when the wheel rotation.
The light-emitting diodes have arrived for 40 days without batteries. all as in the description. thank you. leds arrived in 40 days. without batteries. all as in the description. thank you.
To Moscow came for three months. the batteries need to buy separately.