SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location | *Estimated Shipping Time |
|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
*This doesn’t include our 2-5 day processing time.Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Bike Accessories World (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
SAFE SHOPPING
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
FREE SHIPPING
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
FREE RETURNS
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
NEW ARRIVALS
Brand new products are available on a regular basis.
PRICE PROMISE
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
EXCELLENT CUSTOMER SERVICE
Knowledgeable and professional support team is always happy to help you.
EASY TRACKING
Check your order status online. As easy as that!
I received handbag, the order came for 2 weeks in Kazakhstan. good bag, got the phone a little hard (samsung note 4), but got the phone through the sensor film works.
Very satisfied, thank you!!! Very good quality, exceeded my expectations. I indicate reliable store
Product is very good by parasına but into the difficult game too because my phone lg g4. touch screen works.
No complaints. the sensor works. the quality is good. phone and more fit, than s4 and s6.
Fast delivery, track to track. Bag of good quality. I'm satisfied. the phone with 5 inch vlazit easily.
A great thing for 230 rubles. I am satisfied with everything, nothing to complain about. the device for 5 inches my 5,5 inch невлазит league there. the store and the goods recommend!
great shipping time, just 8 days ! its my record. good quality product.
Satisfied! Recommended! Very fast shipping 19 days. received item meets description. Tryed Galaxy S4 fits well, there is a pleanty of space for bigger phones. Phone can be used through the transparent film easily, reacts to the fingers normaly. Just a good product, good price, good store, good delivery time, cant anything else. If I'll have something more to add in future I'll add addition information.
Fast delivery, good quality, excellent store Fast delivery, good quality excellent seller
Great product, the quality is good, fully consistent with the photo, I recommend! If you want to get a discount (cashback) from every purchase of 6,5% change the link in the recall, регистрируйтесь free and have for every purchase of a refund of 6,5% of the cost after the purchase and подтвердверждения letyshops goods receipt (dot) ru/soc/sh-1/r = 891902
Great product, the quality is very good water-repellent fabric durable, fully consistent with the photo, the phone is convenient to use, the sensor through the oilcloth work I recommend! If you want to get a discount (cashback) from every purchase of 6,5% change the link in the recall, регистрируйтесь free and have for every purchase of a refund of 6,5% of the cost after the purchase and подтвердверждения letyshops goods receipt (dot) ru/soc/sh-1/r = 891902
Truncated chic! went less than a month. satisfied with the quality! the truth had shamans with front due to the nature of frame stern and insufficient length of front strap. phone v7 ate blade lite fit even sympathetic with a margin. thanks for store!
Posting came to the post office for 25days. all consistent with the description, 5 inch fit well. husband happy
Very cool and useful thing I'm happy as a child. goods to Ukraine came in 10 days, but customs was about 11 days in total in general 21 days riding posting. packed fine, there are small defects on the screen but it's not a problem. the store sent the goods quickly, Quality pleased. in the photo phone samsung s2 (9100) my samsung a5 perfectly fit into the case. my assessment of 5 :)
Excellent. good quality, but considering the price, everything's great and fast!
Good bag, but very long delivery. It was in Belarus for almost 2 months.