SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location | *Estimated Shipping Time |
|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
*This doesn’t include our 2-5 day processing time.Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Bike Accessories World (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
SAFE SHOPPING
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
FREE SHIPPING
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
FREE RETURNS
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
NEW ARRIVALS
Brand new products are available on a regular basis.
PRICE PROMISE
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
EXCELLENT CUSTOMER SERVICE
Knowledgeable and professional support team is always happy to help you.
EASY TRACKING
Check your order status online. As easy as that!
Transcripts glasses at the right price and even in naborchik. posylka was 26 days.
Good product, several lenses
All supeeer!!! the store is perfect! to Moscow in 8 days. Glasses are excellent, lёgenkie, durable, shorter as in the description. Well, face, I have not small, and like nalezli.
Excellent glasses , fast shiping.
Are quality nice But in my mind thought He was to be of higher quality
Took 2 months to arrive. No charge Great glasses, according to the description.
Excellent points. Fast delivery
Delivery fast, track to track, the quality is good. today went to the optics the plastic lens-4,0 diopter, the 1000 rubles. by the way, they have to sell the same points, but for the price of 4 pieces! very glad that съэкономила. good luck to the store!
Very good points! well done store! Ships in 14 days.
Class, I wanted. all is well packed. Inside was a bit jammed parolonchik, but not fatal.
not awesome, but good. better item for this money. thanks to store
Great product (glasses) all happy, delivery 2 weeks conscientious store.
i'm very satisfied. Quality high, product very nice, bag very comfortable. Delivery quite fast. package without damages. Recommend it.
Product came quickly everything fits the description at first glance the quality is good but the only thing polarized glass is very thin loose and jumps out of the frame had carefully put a piece of paper
Very good store bought the glasses come with marriage frame after a brief correspondence seller sent the frame, now i recommend this seller responsible. all super!!
Excellent quality nice rexomiendo miy came to peru without any problem to the store
Received the parcel, quality for the money is very good! fast delivery 14 days. well done store. you can safely order.
Very good sunglasses. 5 lens not so easy to change. Many items included. In my order missing an item and the store promised me to send a new one. Waiting for it. Very good seller.
Thank you very much, Super sunglasses, all very quickly. I advise
Description is accurate. equipment as stated on the website. packed very efficiently. Shipping in Ukraine 24 days. completely satisfied.
Glasses of good quality. everything came quickly. at the first fitting come off mount.
Points liked, all as in the description, but have doubts about the strength of plastic frame for the lenses. the lens is not inserted
All received in accordance with the order. everything is fine.
Very good glasses, extensive accessories. Fast delivery in 12 days to France. Glasses are a bit large for my face but overall a very good product! Thanks!
Great product, I recommend, arrived in 29 days!